State Farm® Insurance Agent Larry Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aliyah Allison
August 4, 2025
"Larry Poole has a wonderful team to support his customer! I was with a different insurance company and I received a call from Jennifer Arant with a quote with the same coverages that I had at the time. She was able to provide a quote that saved me $168/month!!! Of course I switched over! A few weeks later, I received a check-in call from Jessica to see if I had received my insurance cards and how I had been enjoying my new policy and savings. I'm very happy to have received those calls from Jennifer and Jessica!!!! Thank you both!"
"Aliyah, thank you so much for this review for our agency. Happy our team members, Jennifer and Jessica, were able to save you money and make sure you switch was smooth. We appreciate your business!"
Jim24
July 30, 2025
"Very professional. Robin explained our policies and helped us understand our coverage. Excellent customer service!"
"Thank you for the review, Jim, it is our pleasure to help you understand coverages and make sure you have what is best for you. Glad Robin was able to help!"
Jackie Shirley
July 30, 2025
"Emily was very kind and got me everything I needed quickly!"
"Thank you, Jackie, for the 5-star review! Happy to hear Emily was able to help you quickly and efficiently!"
Kristen Kempfert
July 22, 2025
"Jennifer at Larry Poole's firm is amazing! She took the time to explain all of the policy details to us, customizing our quote for our personal needs every step of the way. Super friendly, excellent customer service, and great follow up - no pushy sales tactics or upselling of unnecessary services. Customer service really is everything, and we're excited to have a team we can rely on at the Larry Poole firm. It provides such peace of mind knowing we can pick up the phone, and Jennifer is there to help us."
"Kristen, we are happy to service your policies. We will be here whenever you need us. So glad Jennifer got you the right policies for you and your family!"
Keyanna Mata
July 18, 2025
"Mrs Robin Carter went above and beyond my expectations and was very thorough and consistent!! Thank you so much !!"
"We love to hear our team has exceeded expectation, thank you for leaving this review for Robin, Keyanna!"
Travis White
July 18, 2025
"Robin is the absolute best and has UNBEATABLE rates!!"
"Travis, thank you for taking the time to leave this review. We are so happy Robin was able to get you the best options for your family."
Lacey Battlefield
July 18, 2025
"Robin was so helpful and got me the best rates!"
"Lacey, we love to hear about your experience with Robin. Thank you!"
valerie yocom
July 18, 2025
"Robin is seriously the best! Got everything I needed in my renters and auto insurance policy! Everything was quick and over the phone! Couldn’t be happier!"
"Thank you for this review, Valerie. We love hearing our customer being happy with their experiences with our team!"
angel tran
June 26, 2025
"Larry Poole and his team at State Farm are super helpful and easy to work with. They always answer my questions and make everything simple. I really trust them and would definitely recommend!"
"Thank you for this review, Angel. The best part of our day is answering any questions you have so you can feel confident in your coverage."
EWHang
June 26, 2025
"Awesome team. Very helpful."
"Thank you EWHang for this 5-star review. We appreciate you!"
shannon russell
June 26, 2025
"Everyone in the office is so very friendly and helpful."
"Thank you for leaving us this review. We are here to help anytime you needs us, Shannon!"
Tina Gay
June 19, 2025
"They are very great,patient and knowledgeable."
"Thank you for taking the time to leave us a review, Tina. We are happy to help!"
Corven Marshall
June 17, 2025
"I love Mrs Robin she is so great, personality and all thank u Mrs robin for your help"
"Thank you, Corven, for taking the time to write this review for Robin. We appreciate your business!"
Kadija Clark
June 17, 2025
"Mrs Robin was a really great help and made everything very easy to understand. Very great experience thanks so much"
"Kadija, thank you for writing this review. We love that Robin was able to give you the best understanding of what your coverage is, and we appreciate your business!"
Winston Loftin
June 17, 2025
"Jennifer was helpful and reliable. She provided an auto and homeowner’s insurance quote for me and answered all questions. Very patient and thorough."
"Hi Winston, thank you for leaving this review. We love to hear about your experience with Jennifer and are happy to help with all your insurance needs."
Leondra Myles
June 6, 2025
"I have been with Statefarm Larry Poole for over 3 years and my experience has been incredible everytime I have came in office or over the phone. I love Statefarm and their employees."
"Leondra, thank you for taking the time to leave us this review. We appreciate you and are happy to hear about your experiences with our office."
Hannah Sasser
June 6, 2025
"Emily was attentive and helped me fix my account when I wasn't sure what I was doing!"
"Hannah, thank you for leaving our office a review today. We love servicing your insurance needs and that Emily was so attentive."
Susan Sasser
June 6, 2025
"Emily was wonderful."
"Thank you for this wonderful 5-star review! We are so grateful for your business."
Tequila C
June 6, 2025
"State Farm Larry Poole Office is Very helpful and friendly. Always there we I need help!!!"
"Thank you, Tequila, for leaving us this review! We are happy to help when we can!"
J D
June 5, 2025
"Love Mr Poole's office. Everyone is always so friendly and helpful! Robin is especially great!"
"J D, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Emily in our agency. We appreciate your business."
James S
June 5, 2025
"Robin was a pleasure to work with and a huge help when I needed to get some information quickly. She followed up after to make sure we had everything we needed. It is not often you get serviced this well and she certainly went that extra mile."
"James, we strive to go that extra mile and are so happy Robin was able to provide you with that level of service today. We thank you for your business!"
Lindsey Evans
June 5, 2025
"I had a great experience with State Farm. Robin Carter got me a lower rate than what I was previously paying. She made sure to get me all discounts. She was very kind and helpful."
"Lindsey, we appreciate you taking the time to leave us this review and your business. We love that Robin was able to help get all your discounts and lower your premium!"
Tye Taylor
June 5, 2025
"Very good customer service very nice and was very helpful when I visited thanks Emily you’re the beast"
"Tye, thank you so much for this review. Glad Emily was a beast today and helped with your account! We appreciate your business."
Elizabeth EHB
June 5, 2025
"Emily has great patience!"
"Thank you for the 5-star review, Elizabeth! So happy Emily at our office was able to help you on your account with patience today!"
jerry shirley
May 30, 2025
"Jennifer was awesome. She hepled me without even knowing it and got me rolling again. Awesome person highly recommend."
"Jerry, thank you for the review. We are happy Jenn was able to help!"