State Farm® Insurance Agent Larry Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bruce Dickson
March 20, 2025
5
out of
5
rating by Bruce Dickson
"Emily was very professional and helpful. She was very pleasant to do business with. Thank you Emily"
Debora Campbell
March 17, 2025
5
out of
5
rating by Debora Campbell
"Quick and friendly service."
We responded:
"Thank you, Debora, for taking the time to leave this review. We appreciate your business!"
John Doe
March 14, 2025
5
out of
5
rating by John Doe
"Excellent excellent excellent. I don’t know how many times to say it. I’ve always loved State Farm"
We responded:
"Thank you, John, for taking the time to leave us a review. We think you are an excellent customer as well and appreciate your business!"
William Armand
March 11, 2025
5
out of
5
rating by William Armand
"Jennifer was professional and pleasant. She was helpful and patient with my questions. If you are looking for an exceptional level of customer service, look no further. I have recently relocated to the area and Jennifer has won my business. If I find myself in a worst case scenario of having to file a claim, I’m certain she will be equally helpful."
We responded:
"William, we are so happy to hear about your experience with Jennifer. Customer service is of upmost importance to us, and we aim to excel with every interaction. We appreciate your business and you taking the time to leave us this review."
TheDamien2020
February 19, 2025
5
out of
5
rating by TheDamien2020
"Jennifer was great to work with. Very informative wasn't pressing. I'm really greatful they reached out! Saved me a good chunk of change!"
We responded:
"Thank you, Damien, for taking the time to leave us a review. I am happy to hear of your good experience with Jennifer at our agency. We appreciate your business!"
JENNIFER RASOULIYAN
February 6, 2025
5
out of
5
rating by JENNIFER RASOULIYAN
"Jennifer went above and beyond collecting quotes for 5 vehicles and home coverage. Happy with the product. More coverage lower deductibles than our previous coverage. Thank you so much for your time and effort!"
We responded:
"Jennifer we are pleased to hear about your experience with our agency. We appreciate your business and look forward to providing the best service possible."
Dennis Creamer
January 26, 2025
5
out of
5
rating by Dennis Creamer
"Lauren was a great help to me. She answered all my questions and help in setting up the best policies for me. I appreciated how nice and caring she was. Thanks again!"
We responded:
"Dennis, thank you for taking the time to leave us a review. We are happy Lauren was able to give you a great experience with servicing your policies. Thank you for your business!"
Dianna Perry
January 25, 2025
5
out of
5
rating by Dianna Perry
"I love this insurance company the moment I spoke with Ms Lauren she was very nice and I was very happy and very grateful and very thankful that she gave me the correct information about my policy I’m a very satisfied customer I will recommend everyone to this insurance company State Farm on 2200 Airline Bossier City la 71111"
We responded:
"Dianna, we are pleased to hear about your experience with our agency and Lauren. We are so happy to have you as a customer and to have your trust in our agency. Thank you for the review and recommendation to our office."
D Young
January 21, 2025
5
out of
5
rating by D Young
"Jennifer saved me a lot of trouble. I needed immediate assistance. I'm glad she answered the phone. Thank you!"
We responded:
"Deborah, we are happy to help and are glad Jennifer was able to assist you so quickly. Thank you for your business, we appreciate you!"
margaret legler
December 21, 2024
5
out of
5
rating by margaret legler
"5 star experience! Larry Poole’s office helped me when other offices did not. Emily Walker is the best. Highly recommend"
We responded:
"Thank you, Margaret, for the review. We are glad you had a good experience with Emily, and we were able to assist in servicing your polices. We hope you have a Merry Christmas!"
cheyenne H
December 20, 2024
5
out of
5
rating by cheyenne H
"Larry Poole and his staff are amazing. They are all dedicated to great customer service. They answered all my questions and helped me and did not make me feel silly for asking. I highly recommend this agency to anyone looking to switch."
We responded:
"Thank you for leaving us a review. We are so happy we were able to help you and answer all questions you have. We strive to provide excellent service and to educate. We hope you have a very Merry Christmas!"
Colleen Conrad
December 20, 2024
5
out of
5
rating by Colleen Conrad
"Larry Poole State Farm is the best. We have been using them for home & auto for almost 20 yrs with nothing but the best service. In all these years I’ve never had a bad experience, everyone is friendly & helpful."
We responded:
"Thank you for taking the time to leave us a review. We are so happy to have you as a loyal customer and are happy to help whenever you need us!"
Chad Carter
December 20, 2024
5
out of
5
rating by Chad Carter
"Consistent service. No matter who i speak with, they have access to the notes taken on previous calls and i don't have to re-explain my goals."
We responded:
"Chad, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We appreciate your business."
Kelli Brasseal
December 17, 2024
5
out of
5
rating by Kelli Brasseal
"They are very easy to work with and always answer any questions we have."
We responded:
"Thank you, Kelli for taking the time to leave us a review. We appreciate you and hope you guys have a Merry Christmas and a Happy New Year!"
Carla Sue Sexton
December 17, 2024
5
out of
5
rating by Carla Sue Sexton
"Larry Poole office has been great helping me with the claim for my truck."
We responded:
"Carla, we appreciate your business so much and are happy to help. Thank you for taking the time to leave us a review today. Merry Christmas!"
Josh Grisham
December 17, 2024
5
out of
5
rating by Josh Grisham
"Emily at State Farm did an outstanding job! She was able to correct some issues and get everything how it should be! Thanks guys!"
We responded:
"Thank you, Josh. We are happy to have you and are glad that Emily was able to correct everything and provide you with a good experience despite any issues. Merry Christmas!"
God's hands and feet
December 11, 2024
5
out of
5
rating by God's hands and feet
"Mrs. Jennifer was of great help to me in getting my quote and everything set up. I highly recommend her! She explained everything in detail so I knew exactly what everything was without even questioning her. Very thorough, very sweet, and kind person. Highly recommend"
We responded:
"Thank you for taking the time to leave a review. We are pleased to hear about your experience with our team member, Jennifer, and the opportunity to make sure you have the right coverage for you. We appreciate your business, and we wish you a Merry Christmas!"
Caitlyn Graham
December 7, 2024
5
out of
5
rating by Caitlyn Graham
"Camille Linn is the best! She helped with my house ,car and life insurance -Byron G."
We responded:
"Thank you for taking the time to write this review, Byron. We are happy to have you as a customer and that Camille was able to assist you with your insurance needs. Happy Holidays!"
ami edwards
November 20, 2024
5
out of
5
rating by ami edwards
"Lauren is always a delight to deal with. She takes care of my needs on all my insurance policies! She is a ROCKSTAR! Excellent customer service!"
We responded:
"Ami, thank you for taking the time to write this review. We are happy to hear our rockstar, Lauren, was able to provide you with a good experience. We appreciate your business and thank you for your trust in us to take care of all your insurance needs."
Terry Ullom
November 13, 2024
5
out of
5
rating by Terry Ullom
"Everyone was friendly, professional, and made my insurance purchase a pleasant experience. It’s nice to know I have an agent who is easily accessible and available in-person."
We responded:
"Terry, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Kristy Shufflin
November 12, 2024
5
out of
5
rating by Kristy Shufflin
"I love the fact that I switch agents!! I just recently switched and Sherry had things fixed within days of getting my account. Something my other agent hadn't gotten done since August, blaming corporate. The customer service at Mr. Poole's office is amazing!!!!"
We responded:
"Kristy, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Sherry in our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Steve Flowers
November 8, 2024
5
out of
5
rating by Steve Flowers
"Larry Poole has been my agent for 40 years, and I couldn't imagine using anyone else! Larry is the absolute best!"
We responded:
"Steve, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs. "
William Roscoe
November 7, 2024
5
out of
5
rating by William Roscoe
"Solid company. Would recommend"
We responded:
"William, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
mitty tortal
October 25, 2024
5
out of
5
rating by mitty tortal
"Great experience and help from Robin Carter"
We responded:
"Mitty, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin at our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
David Crockett1
October 24, 2024
5
out of
5
rating by David Crockett1
"They have the best customer service I have had anywhere and as far as insurance goes they are next to none"
We responded:
"David, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."