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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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angel tran

June 26, 2025

5  out of  5
rating by angel tran
"Larry Poole and his team at State Farm are super helpful and easy to work with. They always answer my questions and make everything simple. I really trust them and would definitely recommend!"
We responded:
"Thank you for this review, Angel. The best part of our day is answering any questions you have so you can feel confident in your coverage."
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EWHang

June 26, 2025

5  out of  5
rating by EWHang
"Awesome team. Very helpful."
We responded:
"Thank you EWHang for this 5-star review. We appreciate you!"
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shannon russell

June 26, 2025

5  out of  5
rating by shannon russell
"Everyone in the office is so very friendly and helpful."
We responded:
"Thank you for leaving us this review. We are here to help anytime you needs us, Shannon!"
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Tina Gay

June 19, 2025

5  out of  5
rating by Tina Gay
"They are very great,patient and knowledgeable."
We responded:
"Thank you for taking the time to leave us a review, Tina. We are happy to help!"
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Corven Marshall

June 17, 2025

5  out of  5
rating by Corven Marshall
"I love Mrs Robin she is so great, personality and all thank u Mrs robin for your help"
We responded:
"Thank you, Corven, for taking the time to write this review for Robin. We appreciate your business!"
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Kadija Clark

June 17, 2025

5  out of  5
rating by Kadija Clark
"Mrs Robin was a really great help and made everything very easy to understand. Very great experience thanks so much"
We responded:
"Kadija, thank you for writing this review. We love that Robin was able to give you the best understanding of what your coverage is, and we appreciate your business!"
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Winston Loftin

June 17, 2025

5  out of  5
rating by Winston Loftin
"Jennifer was helpful and reliable. She provided an auto and homeowner’s insurance quote for me and answered all questions. Very patient and thorough."
We responded:
"Hi Winston, thank you for leaving this review. We love to hear about your experience with Jennifer and are happy to help with all your insurance needs."
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Leondra Myles

June 6, 2025

5  out of  5
rating by Leondra Myles
"I have been with Statefarm Larry Poole for over 3 years and my experience has been incredible everytime I have came in office or over the phone. I love Statefarm and their employees."
We responded:
"Leondra, thank you for taking the time to leave us this review. We appreciate you and are happy to hear about your experiences with our office."
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Hannah Sasser

June 6, 2025

5  out of  5
rating by Hannah Sasser
"Emily was attentive and helped me fix my account when I wasn't sure what I was doing!"
We responded:
"Hannah, thank you for leaving our office a review today. We love servicing your insurance needs and that Emily was so attentive."
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Susan Sasser

June 6, 2025

5  out of  5
rating by Susan Sasser
"Emily was wonderful."
We responded:
"Thank you for this wonderful 5-star review! We are so grateful for your business."
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Tequila C

June 6, 2025

5  out of  5
rating by Tequila C
"State Farm Larry Poole Office is Very helpful and friendly. Always there we I need help!!!"
We responded:
"Thank you, Tequila, for leaving us this review! We are happy to help when we can!"
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J D

June 5, 2025

5  out of  5
rating by J D
"Love Mr Poole's office. Everyone is always so friendly and helpful! Robin is especially great!"
We responded:
"J D, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Emily in our agency. We appreciate your business."
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James S

June 5, 2025

5  out of  5
rating by James S
"Robin was a pleasure to work with and a huge help when I needed to get some information quickly. She followed up after to make sure we had everything we needed. It is not often you get serviced this well and she certainly went that extra mile."
We responded:
"James, we strive to go that extra mile and are so happy Robin was able to provide you with that level of service today. We thank you for your business!"
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Lindsey Evans

June 5, 2025

5  out of  5
rating by Lindsey Evans
"I had a great experience with State Farm. Robin Carter got me a lower rate than what I was previously paying. She made sure to get me all discounts. She was very kind and helpful."
We responded:
"Lindsey, we appreciate you taking the time to leave us this review and your business. We love that Robin was able to help get all your discounts and lower your premium!"
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Tye Taylor

June 5, 2025

5  out of  5
rating by Tye Taylor
"Very good customer service very nice and was very helpful when I visited thanks Emily you’re the beast"
We responded:
"Tye, thank you so much for this review. Glad Emily was a beast today and helped with your account! We appreciate your business."
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Elizabeth EHB

June 5, 2025

5  out of  5
rating by Elizabeth EHB
"Emily has great patience!"
We responded:
"Thank you for the 5-star review, Elizabeth! So happy Emily at our office was able to help you on your account with patience today!"
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jerry shirley

May 30, 2025

5  out of  5
rating by jerry shirley
"Jennifer was awesome. She hepled me without even knowing it and got me rolling again. Awesome person highly recommend."
We responded:
"Jerry, thank you for the review. We are happy Jenn was able to help!"
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Montarius Hillard

May 27, 2025

5  out of  5
rating by Montarius Hillard
"Camille was very helpful and professional, every time I called she was there to help or answer any questions I had"
We responded:
"Montarius, we are pleased to hear about your pleasant experience with Camille at our office, we appreciate your business! "
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Brianisha Williams

May 21, 2025

5  out of  5
rating by Brianisha Williams
"I absolutely love Larry Pooles office. I have been with him for 13 years and I have been very happy with every policy have with him at State Farm. I recommend this office to anyone who needs consistent communication and support for many policies that they have available."
We responded:
"Thank you Brianisha for taking the time to leave our office this stellar review. We love taking care of you and are happy to hear we are doing a good job. I hope you have a wonderful day!"
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Uniqua Smith

May 21, 2025

5  out of  5
rating by Uniqua Smith
"Great place to visit friendly, quick, and attentive professional staff!!. The ladies are always so nice and professional!!"
We responded:
"Hello Uniqua, Thanks for your review.......Hope you are doing well."
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Karen Hawkins

May 14, 2025

5  out of  5
rating by Karen Hawkins
"Jennifer was so amazing, she reviewed the policy in its totality to ensure that we were getting the cover needed. Jennifer was upfront about the cost and welcomed us back! She’s a gem"
We responded:
"Karen, we love to hear we were able to welcome you back and that Jennifer gave you stellar service. So happy to be your agent again and we appreciate your business!"
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Lisa Bass

May 13, 2025

5  out of  5
rating by Lisa Bass
"Hi, just wanted to leave a review for Jennifer at State Farm insurance company. She was very helpful and very nice. She answered my question and told me about savings as well. Would highly recommend her!!"
We responded:
"Lisa, we appreciate you taking the time to leave Jennifer a review. We love to hear about our customer's experiences in our office. "
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Julia m

May 9, 2025

5  out of  5
rating by Julia m
"I had Jenifer Arant helped me today she quickly gave me a quote and saved me over 500$ with more coverage excellent service and I highly recommend her and the agency due to this experience"
We responded:
"Thank you for leaving us a review, Julie. We love to hear about your positive experience with Jennifer! Thank you for your business."
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Patricia Jones

May 8, 2025

5  out of  5
rating by Patricia Jones
"Emily was great at explaining our policy. We were impressed with her professionalism. We now know what coverage we have. Give Emily a raise."
We responded:
"Thank you so much for the review, Patricia! We are so happy to hear about your positive experience with Emily, and we hope to continue giving you the best service possible!"
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Teejay Perow

May 5, 2025

5  out of  5
rating by Teejay Perow
"Camila was a REAL BIG HELP!!! HER ATTITUDE WAS WONDERFUL & HER PERSONALITY GREAT!!!! SHE HELPED MY MOTHER & I HAVE GOOD UNDERSTANDING ABOUT OUR INSURANCES. I LOOK FORWARD TO SENDING MORE PEOPLE WITH OUR GOOD NEIGHBORS STATE FARM!!!! OH YALL TELL JAKE I HEYY!!!"
We responded:
"Teejay, thank you so much for the review! We love to hear about your positive experience with Camila and look forward to continuing to work with you! Jake says Heyy right back at ya!"