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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erika Hamilton

November 5, 2025

5  out of  5
rating by Erika Hamilton
"When I say excellent service!! Emily and the whole crew rocks. I absolutely love you all so much."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Emily and the team provided you with excellent service. Your kind words mean the world to us — we absolutely love having you as a part of our crew too!"
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rashied Brown

November 3, 2025

5  out of  5
rating by rashied Brown
"Mrs Sherry and Mrs Robin were very polite and very helpful with getting me set up with my auto policy. I would highly recommend anyone to go see these 2 amazing ladies for awesome corvage and saving"
We responded:
"We're thrilled to hear that Mrs. Sherry and Mrs. Robin provided you with excellent service and helped you find great coverage and savings. Your recommendation means a lot to us, and we’re always here to assist you with any of your insurance needs!"
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Zach Hatchett

October 30, 2025

5  out of  5
rating by Zach Hatchett
"Camille was great very quick and easy transition process"
We responded:
"Thank you for your kind words! We're delighted to hear that Camille made the transition process quick and easy for you. We appreciate your feedback!"
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Anne Ashlock

October 29, 2025

5  out of  5
rating by Anne Ashlock
"Mrs. Jennifer was the sweetest! She helped me get my mother homeowners and auto insurance. Mrs Jennifer made the policy switch to State Farm quick and easy! The help and patience along the way with a super quick response kept everything stress free !"
We responded:
"Thank you for your kind words! We're so glad Mrs. Jennifer made switching your mother’s homeowners and auto insurance to State Farm quick, easy, and stress-free. Your feedback means a lot to us. Please feel free to reach out anytime!"
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Herbert Huntley

October 29, 2025

5  out of  5
rating by Herbert Huntley
"Jennifer at Larry Poole, State Farm Insurance was wonderful. She looked at what coverage I had in Arkansas and then put together a policy for each item I needed covered in Louisiana. She went over steps that would save me money and have the coverage that I needed. I had a very nice visit with Larry Poole also. He was very concerned about me getting the policies that I needed and most of all, that I was happy and protected when I left his office. Thank you State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Maconds McMakin

October 17, 2025

5  out of  5
rating by Maconds McMakin
"Jennifer was the best. She answered all of my questions, gave excellent advice and made the transition very simple."
We responded:
"Maconds, we are pleased to hear about your experience with our team member, Jennifer. Thank you so much for taking the time to leave this review. We appreciate your business."
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megan matheny

October 16, 2025

5  out of  5
rating by megan matheny
"She was absolutely amazing! And very caring and sincere!"
We responded:
"Megan, thank you so much for this 5-star review. Happy to help!"
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Nikhia Sims

September 29, 2025

5  out of  5
rating by Nikhia Sims
"Camille was spot on with everything. She was very informative and helpful. She made it incredibly easy to switch and save."
We responded:
"Nikhia, thank you for this review. We are happy to hear that Camille was about to help make the switch as easy as possible."
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Elena Butterworth

August 20, 2025

5  out of  5
rating by Elena Butterworth
"Absolutely adore Jennifer, shes checked in with me about every 6 months to check on my premium with another company. As soon as she saw she could save me a pretty penny (about half the cost for more coverage) she gave me a ring and notified me of the price drop and got me set up! I am thrilled with my coverage and the price. And she is just the sweetest!"
We responded:
"Elena, we love to hear about your experience with Jennifer. We strive to do what is best for our customers and we appreciate your feedback! Thank you."
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Chandler Garrard

August 16, 2025

5  out of  5
rating by Chandler Garrard
"The team at Larry Poole's State Farm Agency were able to help me with everything I needed. I came in looking to change insurance providers and bundle policies. They were able to get me a bundled policy that gave me the same coverage, and ultimately saved me money in the end. I am very happy with their service."
We responded:
"Hi Chandler, we are happy to hear about your savings and the service we provided. We appreciate you leaving this review and your business. Thank you!"
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David Myers

August 15, 2025

5  out of  5
rating by David Myers
"GOOD FOLKS, great serviice."
We responded:
"David, Yall are good folks too! Thank you for your business."
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Aliyah Allison

August 4, 2025

5  out of  5
rating by Aliyah Allison
"Larry Poole has a wonderful team to support his customer! I was with a different insurance company and I received a call from Jennifer Arant with a quote with the same coverages that I had at the time. She was able to provide a quote that saved me $168/month!!! Of course I switched over! A few weeks later, I received a check-in call from Jessica to see if I had received my insurance cards and how I had been enjoying my new policy and savings. I'm very happy to have received those calls from Jennifer and Jessica!!!! Thank you both!"
We responded:
"Aliyah, thank you so much for this review for our agency. Happy our team members, Jennifer and Jessica, were able to save you money and make sure you switch was smooth. We appreciate your business!"
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Jim24

July 30, 2025

5  out of  5
rating by Jim24
"Very professional. Robin explained our policies and helped us understand our coverage. Excellent customer service!"
We responded:
"Thank you for the review, Jim, it is our pleasure to help you understand coverages and make sure you have what is best for you. Glad Robin was able to help!"
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Jackie Shirley

July 30, 2025

5  out of  5
rating by Jackie Shirley
"Emily was very kind and got me everything I needed quickly!"
We responded:
"Thank you, Jackie, for the 5-star review! Happy to hear Emily was able to help you quickly and efficiently!"
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Kristen Kempfert

July 22, 2025

5  out of  5
rating by Kristen Kempfert
"Jennifer at Larry Poole's firm is amazing! She took the time to explain all of the policy details to us, customizing our quote for our personal needs every step of the way. Super friendly, excellent customer service, and great follow up - no pushy sales tactics or upselling of unnecessary services. Customer service really is everything, and we're excited to have a team we can rely on at the Larry Poole firm. It provides such peace of mind knowing we can pick up the phone, and Jennifer is there to help us."
We responded:
"Kristen, we are happy to service your policies. We will be here whenever you need us. So glad Jennifer got you the right policies for you and your family!"
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Keyanna Mata

July 18, 2025

5  out of  5
rating by Keyanna Mata
"Mrs Robin Carter went above and beyond my expectations and was very thorough and consistent!! Thank you so much !!"
We responded:
"We love to hear our team has exceeded expectation, thank you for leaving this review for Robin, Keyanna!"
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Travis White

July 18, 2025

5  out of  5
rating by Travis White
"Robin is the absolute best and has UNBEATABLE rates!!"
We responded:
"Travis, thank you for taking the time to leave this review. We are so happy Robin was able to get you the best options for your family."
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Lacey Battlefield

July 18, 2025

5  out of  5
rating by Lacey Battlefield
"Robin was so helpful and got me the best rates!"
We responded:
"Lacey, we love to hear about your experience with Robin. Thank you!"
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valerie yocom

July 18, 2025

5  out of  5
rating by valerie yocom
"Robin is seriously the best! Got everything I needed in my renters and auto insurance policy! Everything was quick and over the phone! Couldn’t be happier!"
We responded:
"Thank you for this review, Valerie. We love hearing our customer being happy with their experiences with our team!"
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angel tran

June 26, 2025

5  out of  5
rating by angel tran
"Larry Poole and his team at State Farm are super helpful and easy to work with. They always answer my questions and make everything simple. I really trust them and would definitely recommend!"
We responded:
"Thank you for this review, Angel. The best part of our day is answering any questions you have so you can feel confident in your coverage."
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EWHang

June 26, 2025

5  out of  5
rating by EWHang
"Awesome team. Very helpful."
We responded:
"Thank you EWHang for this 5-star review. We appreciate you!"
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shannon russell

June 26, 2025

5  out of  5
rating by shannon russell
"Everyone in the office is so very friendly and helpful."
We responded:
"Thank you for leaving us this review. We are here to help anytime you needs us, Shannon!"
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Tina Gay

June 19, 2025

5  out of  5
rating by Tina Gay
"They are very great,patient and knowledgeable."
We responded:
"Thank you for taking the time to leave us a review, Tina. We are happy to help!"
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Corven Marshall

June 17, 2025

5  out of  5
rating by Corven Marshall
"I love Mrs Robin she is so great, personality and all thank u Mrs robin for your help"
We responded:
"Thank you, Corven, for taking the time to write this review for Robin. We appreciate your business!"
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Kadija Clark

June 17, 2025

5  out of  5
rating by Kadija Clark
"Mrs Robin was a really great help and made everything very easy to understand. Very great experience thanks so much"
We responded:
"Kadija, thank you for writing this review. We love that Robin was able to give you the best understanding of what your coverage is, and we appreciate your business!"