State Farm® Insurance Agent Larry Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
margaret legler
December 21, 2024
5
out of
5
rating by margaret legler
"5 star experience! Larry Poole’s office helped me when other offices did not. Emily Walker is the best. Highly recommend"
We responded:
"Thank you, Margaret, for the review. We are glad you had a good experience with Emily, and we were able to assist in servicing your polices. We hope you have a Merry Christmas!"
cheyenne H
December 20, 2024
5
out of
5
rating by cheyenne H
"Larry Poole and his staff are amazing. They are all dedicated to great customer service. They answered all my questions and helped me and did not make me feel silly for asking. I highly recommend this agency to anyone looking to switch."
We responded:
"Thank you for leaving us a review. We are so happy we were able to help you and answer all questions you have. We strive to provide excellent service and to educate. We hope you have a very Merry Christmas!"
Colleen Conrad
December 20, 2024
5
out of
5
rating by Colleen Conrad
"Larry Poole State Farm is the best. We have been using them for home & auto for almost 20 yrs with nothing but the best service. In all these years I’ve never had a bad experience, everyone is friendly & helpful."
We responded:
"Thank you for taking the time to leave us a review. We are so happy to have you as a loyal customer and are happy to help whenever you need us!"
Chad Carter
December 20, 2024
5
out of
5
rating by Chad Carter
"Consistent service. No matter who i speak with, they have access to the notes taken on previous calls and i don't have to re-explain my goals."
We responded:
"Chad, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We appreciate your business."
Kelli Brasseal
December 17, 2024
5
out of
5
rating by Kelli Brasseal
"They are very easy to work with and always answer any questions we have."
We responded:
"Thank you, Kelli for taking the time to leave us a review. We appreciate you and hope you guys have a Merry Christmas and a Happy New Year!"
Carla Sue Sexton
December 17, 2024
5
out of
5
rating by Carla Sue Sexton
"Larry Poole office has been great helping me with the claim for my truck."
We responded:
"Carla, we appreciate your business so much and are happy to help. Thank you for taking the time to leave us a review today. Merry Christmas!"
Josh Grisham
December 17, 2024
5
out of
5
rating by Josh Grisham
"Emily at State Farm did an outstanding job! She was able to correct some issues and get everything how it should be! Thanks guys!"
We responded:
"Thank you, Josh. We are happy to have you and are glad that Emily was able to correct everything and provide you with a good experience despite any issues. Merry Christmas!"
God's hands and feet
December 11, 2024
5
out of
5
rating by God's hands and feet
"Mrs. Jennifer was of great help to me in getting my quote and everything set up. I highly recommend her! She explained everything in detail so I knew exactly what everything was without even questioning her. Very thorough, very sweet, and kind person. Highly recommend"
We responded:
"Thank you for taking the time to leave a review. We are pleased to hear about your experience with our team member, Jennifer, and the opportunity to make sure you have the right coverage for you. We appreciate your business, and we wish you a Merry Christmas!"
Caitlyn Graham
December 7, 2024
5
out of
5
rating by Caitlyn Graham
"Camille Linn is the best! She helped with my house ,car and life insurance -Byron G."
We responded:
"Thank you for taking the time to write this review, Byron. We are happy to have you as a customer and that Camille was able to assist you with your insurance needs. Happy Holidays!"
ami edwards
November 20, 2024
5
out of
5
rating by ami edwards
"Lauren is always a delight to deal with. She takes care of my needs on all my insurance policies! She is a ROCKSTAR! Excellent customer service!"
We responded:
"Ami, thank you for taking the time to write this review. We are happy to hear our rockstar, Lauren, was able to provide you with a good experience. We appreciate your business and thank you for your trust in us to take care of all your insurance needs."
Terry Ullom
November 13, 2024
5
out of
5
rating by Terry Ullom
"Everyone was friendly, professional, and made my insurance purchase a pleasant experience. It’s nice to know I have an agent who is easily accessible and available in-person."
We responded:
"Terry, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Kristy Shufflin
November 12, 2024
5
out of
5
rating by Kristy Shufflin
"I love the fact that I switch agents!! I just recently switched and Sherry had things fixed within days of getting my account. Something my other agent hadn't gotten done since August, blaming corporate. The customer service at Mr. Poole's office is amazing!!!!"
We responded:
"Kristy, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Sherry in our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Steve Flowers
November 8, 2024
5
out of
5
rating by Steve Flowers
"Larry Poole has been my agent for 40 years, and I couldn't imagine using anyone else! Larry is the absolute best!"
We responded:
"Steve, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs. "
William Roscoe
November 7, 2024
5
out of
5
rating by William Roscoe
"Solid company. Would recommend"
We responded:
"William, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
mitty tortal
October 25, 2024
5
out of
5
rating by mitty tortal
"Great experience and help from Robin Carter"
We responded:
"Mitty, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin at our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
David Crockett1
October 24, 2024
5
out of
5
rating by David Crockett1
"They have the best customer service I have had anywhere and as far as insurance goes they are next to none"
We responded:
"David, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Susan Salter
October 24, 2024
5
out of
5
rating by Susan Salter
"Robin helped me. She was fast, friendly, and efficient!!!!"
We responded:
"Susan, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin at our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Richard Townley
October 23, 2024
5
out of
5
rating by Richard Townley
"Awesome!!!!all representatives are a great pleasure to associate with."
We responded:
"Richard, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Jessica Jones
October 23, 2024
5
out of
5
rating by Jessica Jones
"Service was great. I was able to pay in cash at location. Very conventional when it comes to payment options and service. Gave really good offers on services. Thanks again"
We responded:
"Jessica, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Marilyn Tauzin
October 23, 2024
5
out of
5
rating by Marilyn Tauzin
"Emily was extremely helpful helping me set up the State Farm’s app and the Drive Safe Quick Start without making me feel dumb. Was very helpful and had a friendly smile throughout. Also very professional"
We responded:
"Marilyn, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Emily at our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
Bonnie Mathes
October 23, 2024
5
out of
5
rating by Bonnie Mathes
"Robin is so wonderful, helpful and friendly. She went beyond her duties to answer all my questions and helped me set up everything on my phone. Mr. Larry you have a Jewel of an employee."
We responded:
"Bonnie, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin at our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of your insurance needs."
K S
October 22, 2024
5
out of
5
rating by K S
"Any time I have a problem or request I just call Robin. She makes everything so easy for me and saves me money as well! Highly recommend Robin at Larry Poole Stare Farm"
We responded:
"KS, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin in our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of their insurance needs."
RobertRickeyBobby
October 22, 2024
5
out of
5
rating by RobertRickeyBobby
"Robyn is the GREATEST! She is the finest example of an employee dedicated to customer service! I used to go through Insurance company’s like Grant went thru Vicksburg. Since becoming a customer with Larry Poole’s and dealing with Robyn and Jennifer with my Insurance needs for the last several years, I have no desire to move to a different Insurance Company again!"
We responded:
"Bobby, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin in our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of their insurance needs."
Strat Henley
October 21, 2024
5
out of
5
rating by Strat Henley
"Lauren Maddox provided prompt service. Excellent work!"
We responded:
"Strat, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Lauren in our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of their insurance needs"
Melody Beaty
October 18, 2024
5
out of
5
rating by Melody Beaty
"We have been using Larry Poole Statefarm for 8 years and have been very happy with their quick responses. Robin is great at keeping us up to date and giving our best discount."
We responded:
"Melody, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Robin in our agency. We're so happy to have you as a customer, and we appreciate you trusting us to take care of all of their insurance needs."