State Farm® Insurance Agent Larry Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Hawkins
May 14, 2025
5
out of
5
rating by Karen Hawkins
"Jennifer was so amazing, she reviewed the policy in its totality to ensure that we were getting the cover needed. Jennifer was upfront about the cost and welcomed us back! She’s a gem"
We responded:
"Karen, we love to hear we were able to welcome you back and that Jennifer gave you stellar service. So happy to be your agent again and we appreciate your business!"
Lisa Bass
May 13, 2025
5
out of
5
rating by Lisa Bass
"Hi, just wanted to leave a review for Jennifer at State Farm insurance company. She was very helpful and very nice. She answered my question and told me about savings as well. Would highly recommend her!!"
We responded:
"Lisa, we appreciate you taking the time to leave Jennifer a review. We love to hear about our customer's experiences in our office. "
Julia m
May 9, 2025
5
out of
5
rating by Julia m
"I had Jenifer Arant helped me today she quickly gave me a quote and saved me over 500$ with more coverage excellent service and I highly recommend her and the agency due to this experience"
We responded:
"Thank you for leaving us a review, Julie. We love to hear about your positive experience with Jennifer! Thank you for your business."
Patricia Jones
May 8, 2025
5
out of
5
rating by Patricia Jones
"Emily was great at explaining our policy. We were impressed with her professionalism. We now know what coverage we have. Give Emily a raise."
We responded:
"Thank you so much for the review, Patricia! We are so happy to hear about your positive experience with Emily, and we hope to continue giving you the best service possible!"
Teejay Perow
May 5, 2025
5
out of
5
rating by Teejay Perow
"Camila was a REAL BIG HELP!!! HER ATTITUDE WAS WONDERFUL & HER PERSONALITY GREAT!!!! SHE HELPED MY MOTHER & I HAVE GOOD UNDERSTANDING ABOUT OUR INSURANCES. I LOOK FORWARD TO SENDING MORE PEOPLE WITH OUR GOOD NEIGHBORS STATE FARM!!!! OH YALL TELL JAKE I HEYY!!!"
We responded:
"Teejay, thank you so much for the review! We love to hear about your positive experience with Camila and look forward to continuing to work with you! Jake says Heyy right back at ya!"
Julie Moore
May 1, 2025
5
out of
5
rating by Julie Moore
"Was able to cut my car insurance cost in half, I told the agent I preferred email over phone calls and they had no problem emailing me back and forth over a weeks time. Very easy."
We responded:
"Julie, we are so happy we have been able to not only save you money, but also through email so that you had convenience while switching. We appreciate your business and taking the time to leave us this review and look forward to helping you with all your insurance needs!"
Niccole Robinson
April 30, 2025
5
out of
5
rating by Niccole Robinson
"Kaitlyn has been absolutely amazing. No matter what questions or help I have needed she has been so professional and quickly gets me the help or answer I have needed. She has been so helpful through the process of getting my additional car added as well as replacing a vehicle which on my part was a journey for sure, but she helped me through it with ease and professionalism. 10/10 recommend"
We responded:
"Niccole, we love hearing about the professional and quick service we have been able to provide for you and are so happy to do so. We will always be here for all your insurance questions, changes, and needs. We thank you for your business and recommendation to our office. We hope you have a wonderful day."
Jeana Roan
April 25, 2025
5
out of
5
rating by Jeana Roan
"Great customer service with Jennifer!"
We responded:
"Jeana, we are so happy to hear about your positive experience with Jennifer. We aspire to continue this 5-star service to show our appreciation for your business. Thank you! "
Jordan Smith
April 22, 2025
5
out of
5
rating by Jordan Smith
"Very easy to work with. Great communication!"
We responded:
"We appreciate you taking the time to leave our office a review. Thank you so much, Jordan, we are happy to help you with all your insurance needs."
Chad Carter
April 17, 2025
5
out of
5
rating by Chad Carter
"4/17:2025. Spoke with Emily. She quickly answered my questions and provided me a quick quote. # ****Consistent service. No matter who i speak with, they have access to the notes taken on previous calls and i don't have to re-explain my goals."
We responded:
"Chad, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We appreciate your business."
Dana Richardson
April 16, 2025
5
out of
5
rating by Dana Richardson
"I have been using Larry Poole as my State Farm Insurance Agent for many years. I absolutely love to work with his staff. I feel confident that if I have any questions or concerns his staff will take care of it very quickly. I recently had a conversation with Emily about my auto insurance and she was amazing. She made sure to get the information I needed very quickly and made sure to keep in contact along the way. However, each and every one of the staff has been extremely helpful and supportive. I would proudly recommend Larry Poole State Farm to anyone!!!"
We responded:
"Dana, thank you so much for this amazing, heartfelt review! We are proud to be able to provide you with quick and informative service. Thank you so much for being such a loyal customer, we love taking care of you!"
sherry thompson
April 14, 2025
5
out of
5
rating by sherry thompson
"I can not recommend this agency enough!! You’re always greeted with professionalism and warmth! The staff is very helpful and the agent is extremely knowledgeable! Give them a call!"
We responded:
"Thank you, Sherry for the 5-star review! Thank you for the kind words and recommendation. We are so happy to have you as a customer. "
Kevin Burton
April 14, 2025
5
out of
5
rating by Kevin Burton
"Amazing process and saved me over 600$ a month!!!!!!!"
We responded:
"Kevin, we are so happy to hear we were able to get you taken care of and save you a big chunk of change! We appreciate you leaving us this review!"
Luis Vazquez
April 11, 2025
5
out of
5
rating by Luis Vazquez
"I’ve been using State Farm for quite some time! Ive never had any complaints and Emily is amazing! Definitely give them your business!"
We responded:
"Thank you for the review, Luis! We appreciate your business and are happy to hear we are able to help with anything you need!"
John Mckinnis
April 9, 2025
5
out of
5
rating by John Mckinnis
"Jennifer was great to deal with and saved me a ton of money per month on both bike and truck"
We responded:
"Thank you, John, for leaving us this review! We are so happy to hear that we were able to save you some money. We appreciate your business!"
michelle moore
April 9, 2025
5
out of
5
rating by michelle moore
"They are there when we need them"
We responded:
"Thank you, Michelle, for taking the time to leave us a review. We are happy to be here when you need us!"
Loving Life
April 8, 2025
5
out of
5
rating by Loving Life
"I love this office! We have used them for 4 years now. I highly recommend them. I highly recommend you call and ALWAYS ASK FOR SHERRY!!!"
We responded:
"Thank you, Stephanie, for leaving us a review! We love Sherry too and are happy she is always able to help!"
Brianisha Williams
April 5, 2025
5
out of
5
rating by Brianisha Williams
"I absolutely love Larry Pooles office. I have been with him for 13 years and I have been very happy with every policy have with him at State Farm. I recommend this office to anyone who needs consistent communication and support for many policies that they have available."
We responded:
"Thank you Brianisha for taking the time to leave our office this stellar review. We love taking care of you and are happy to hear we are doing a good job. I hope you have a wonderful day!"
Jess Lee
April 3, 2025
5
out of
5
rating by Jess Lee
"I spoke with Emily and she was exceptionally wonderful! She explained all my options and coverage benefits in detail so that I and my husband are now very well informed!"
We responded:
"Thank you, Jess, for taking the time to leave us a review! We are so happy Emily was able to go over those coverages with you so know exactly what you have! We appreciate you!"
Lucindia Bradford
March 26, 2025
5
out of
5
rating by Lucindia Bradford
"Highly recommend Emily at this agency."
We responded:
"Thank you for your recommendation to Emily at our agency. We appreciate your business!"
Bruce Dickson
March 20, 2025
5
out of
5
rating by Bruce Dickson
"Emily was very professional and helpful. She was very pleasant to do business with. Thank you Emily"
We responded:
"Thank you, Bruce, for the review. We are pleased to hear about your pleasant experience with our team member, Emily, and appreciate your business!"
Debora Campbell
March 17, 2025
5
out of
5
rating by Debora Campbell
"Quick and friendly service."
We responded:
"Thank you, Debora, for taking the time to leave this review. We appreciate your business!"
John Doe
March 14, 2025
5
out of
5
rating by John Doe
"Excellent excellent excellent. I don’t know how many times to say it. I’ve always loved State Farm"
We responded:
"Thank you, John, for taking the time to leave us a review. We think you are an excellent customer as well and appreciate your business!"
William Armand
March 11, 2025
5
out of
5
rating by William Armand
"Jennifer was professional and pleasant. She was helpful and patient with my questions. If you are looking for an exceptional level of customer service, look no further. I have recently relocated to the area and Jennifer has won my business. If I find myself in a worst case scenario of having to file a claim, I’m certain she will be equally helpful."
We responded:
"William, we are so happy to hear about your experience with Jennifer. Customer service is of upmost importance to us, and we aim to excel with every interaction. We appreciate your business and you taking the time to leave us this review."
TheDamien2020
February 19, 2025
5
out of
5
rating by TheDamien2020
"Jennifer was great to work with. Very informative wasn't pressing. I'm really greatful they reached out! Saved me a good chunk of change!"
We responded:
"Thank you, Damien, for taking the time to leave us a review. I am happy to hear of your good experience with Jennifer at our agency. We appreciate your business!"